Effective Date: 15th April 2025

This Cookie Policy explains how Greyhaven (“we”, “us”, or “our”) uses cookies and similar technologies to recognise you when you visit our website https://greyhaven.ie. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites work more efficiently and can provide information to the website owners.

There are different types of cookies, including:

  • Essential cookies – Required for the website to function (e.g. shopping cart, login)

  • Performance cookies – Help us understand how users interact with our site

  • Functionality cookies – Remember your preferences

  • Targeting/Advertising cookies – Used to show relevant ads (not used unless you’ve consented)

2. What Cookies We Use

We may use the following types of cookies on Greyhaven.ie:

Strictly Necessary Cookies

  • Enable core site functionality such as secure checkout, cart updates, and login

  • Cannot be disabled via the cookie consent tool

Performance & Analytics Cookies

  • Track how visitors use our website (e.g. Google Analytics)

  • Help us improve speed, usability, and content

Marketing Cookies (if enabled)

  • Used only with your permission

  • May help us serve targeted promotions or retarget visitors via platforms like Facebook or Instagram

3. Third-Party Cookies

We may allow trusted third-party services to place cookies on your device. These may include:

  • Google Analytics – Tracks anonymous visitor behaviour

  • Meta/Facebook Pixel – Used for retargeting and conversion tracking (only if you’ve opted in)

  • Payment Providers (e.g. Stripe or PayPal) – To enable secure payment transactions

These third parties are responsible for their own cookie and privacy policies.

4. Cookie Consent

When you first visit our website, you will see a cookie consent banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your preferences

You can change or withdraw your consent at any time via our cookie banner or browser settings.

5. How to Control Cookies

You can manage or disable cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data

  • Firefox: Preferences → Privacy & Security → Cookies and Site Data

  • Safari: Preferences → Privacy

  • Edge: Settings → Site permissions → Cookies and site data

Please note that disabling cookies may affect the functionality of the website.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal obligations. We encourage you to review this page regularly.

7. Contact Us

If you have any questions about our use of cookies, please contact:

Greyhaven
Email: info@greyhaven.ie